Psychogeriatric Case Manager
DATE: November 15th, 2024 
LOCATION: Toronto, ON - Centralized Community Health Professions Team (CCHPT)
COMPENSATION: $53,630 - $65,589 Annually Prorated
Contract Duration: 1 Year
** This will be a mobile position **
Job Summary
As a Psychogeriatric Case Manager, you will be part of a team that co-ordinates a support network and linkages for clients with serious mental illness and other challenges (e.g., addictions). A key component of this position is building a support network of community resources that will enable the individual to increase their independence, dignity, and self-respect.
LOFT Community Services in partnership with SunnyBrook has an exciting new opportunity for a Psycho Geriatric Case Manager to be part of a community-based health professional team that supports Home and Community Care Residential Accommodation (HCCRA) Programs in the Ontario Health Toronto Region. The goal of the new Centralized Community Health Professions Team (CCHPT) is to facilitate effective transitions to long-term care, supportive housing, home, or a rehabilitation facility. As part of the CCHPT, the PCM will work onsite at different HCCRA locations as part of a multidisciplinary team, that co-ordinates a support network and linkages for older adult and seniors with serious mental illness and other challenges (e.g. addictions). The PCM will also be supporting treatment plans assigned by OT and/or PT, for clients who are awaiting community transitions, to maintain and progress client’s everyday functioning toward meeting transition targets. A key component of this position is building a support network of community resources that will enable the individual to increase their independence, dignity and self-respect.
The role will require direct service and support to clients in area such as daily living, practical
assistance, crisis intervention, linkages to primary care and a range of other services to support
the individual’s needs.
This is a full-time 1 year contract role that will require direct service and support to clients in area such as daily living, practical assistance, crisis intervention, linkages to primary care and a range of other services to support the individual’s needs.
Note: Staff will be required to work in clients’ homes and may therefore be exposed to secondhand smoke.
What You Will Do
- Assists clients in the development and implementation of a care plan tailored to the client’s needs and issues designed to improve quality of life. Identify and refer to resources specific to those needs and issues;
- Act as a liaison and client advocate among those involved with the client’s care including family, other caregivers, medical and other multi-disciplinary providers;
- Conduct assessments such as RAI and OCAN and provide timely and accurate record keeping and reports as required;
- Provide supportive counselling or referral and linkages to health care, programs, or service providers;
- Provide crisis management/intervention and assist in the development of crisis plans for clients;
- Develop respectful and trusting relationships with clients using Recovery and Psychosocial Rehabilitation principles;
- Maintain strict confidentiality and follow all other required policies and procedures;
- Consistently interact with clients, staff, family members, other community agencies and partners in a professional manner that reflects favourably on the organization;
- Attend and actively participate in all required training;
- Liaise, collaborate and coordinate with other professionals, service providers and partners;
What You Bring
Must Haves
- Completion of degree in social services/human services or equivalent
- Minimum 3 years of experience in providing support to vulnerable seniors and older adults with special needs including mental illness, addictions, and severe social isolation.
- Group counselling related to mental health, addictions, and related issues.
- Knowledge of community resources and support.
- An understanding of harm reduction, recovery and psychosocial rehabilitation principles, the therapeutic relationship, and an ability to come to an agreement with client on goals/priorities.
- Crisis intervention skills, with well-developed problem-solving abilities and interpersonal skills
- Good oral and written communication skills and computer literacy, including MS word and Excel.
- Counselling, responding and assessment skills.
- Creativity and flexibility to approaches.
- Ability to work effectively as part of a team and interact with workers from a variety of agencies.
- This position will be a mobile position. The position will support Home and Community Care Residential Accommodation (HCCRA) Programs in the Ontario Health Toronto Region and travel is expected.
Nice-to-Haves
- Knowledge of other languages is an asset.
- Understanding of cultural competency and anti-oppression framework.
- Reflective of a multi-barriered group, as serviced by the program, a strong asset.
What We Offer
- A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability
- Defined Benefits Pensions Plan
- 24/7 Employee Assistance Program
- E-learning program available all year round
- Starting vacation time above minimum standard,
- Additional paid personal and paid sick days
- Professional development budget available to help you nurture and shape your career
- Corporate Gym membership rate with GoodLife Fitness
- Access to Perkopolis, a comprehensive corporate discount program
- Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion
- Tuition reimbursement program
- Maternity-leave top up program
Our Commitment to Diversity and Inclusion
LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who reflects that diversity. At LOFT, we hold the deep belief that skills and expertise can be cultivated in various ways. Therefore, even if you don't perfectly align with every listed criterion but feel you could flourish in this role, we highly
encourage you to apply.
Note: A satisfactory vulnerable sector check (VSC) is also required.
CLOSING DATE: December 15th, 2024
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LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting hrteam@loftcs.org or (416) 979-1994.