Street Outreach Worker_FT-Perm

Newmarket, ON, Canada

Full Time

York Region Street Outreach & Services Network

Experienced

Title of Job: Street Outreach Worker
Date: February 2, 2026
Closing Date: February 16, 2026
Location: Newmarket, ON – York Region Street Outreach and Services Network CM
Compensation: $55,239 - 67,560 annually prorated
Work Type: Onsite
Job ID: 10520678
Existing or New Position: Existing

Who We Are:
LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

Job Summary:
The Street Outreach Worker provides daily mobile outreach (1:00pm - 9:00pm) to individuals throughout the York Region, in partnership with a network of other community partners. The goal of the program is to reach out and develop relationships with individuals who may be unhoused or at risk of becoming unhoused and those with mental health &/or substance use issues. The service provides support, information, referrals, and various supplies to those in need.

York Region/Street Outreach & Services Network: The program provides a mobile van service that operates seven days a week from 1:00pm – 9:00pm, except for statutory holidays in York Region. Using a harm reduction approach, the program provides services to residents of York Region experiencing homelessness and those living at low and moderate-income levels. Clients are able to receive support from the van for basic needs and life-saving services in a manner that fosters self-worth and dignity.

What You Will Do:
Provide services from a mobile outreach van 1-9 PM including:

Information and referrals
Mental health &/or substance use support
Emotional support
Harm reduction supplies
Food, clothing and other basic need supplies
Support to access to emergency housing
Needle exchange

When not providing mobile outreach staff are engaged in obtaining and maintaining provisions for the van, preparing food, gathering resources for distribution, providing community outreach, advocacy for clients and system.

What You Bring:

Relevant degree/diploma in Social Service
3 years’ experience working with the client population in order to apply theories to a practical setting
Knowledge of issues faced by this population
Valid G driver’s license and good drivers abstract
Excellent interpersonal communication skills
Ability to work in a team environment.
Ability to engage clients in highly personal areas.
Highly developed problem solving and crisis intervention skills.
Knowledge of community resources and services
Harm reduction skills
Knowledge of Psychosocial Rehabilitation Principals
Computer literacy for statistical data collection

Work Environment:

This position involves lifting and bending
Working in a mobile van setting
Exposure to weather conditions
May be exposed to secondhand smoke while working outdoors.

What We Offer:

A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability
Defined Benefits Pensions Plan
24/7 Employee Assistance Program
E-learning program available all year round
Starting vacation time above minimum standard,
Additional paid personal and paid sick days
Professional development budget available to help you nurture and shape your career
Corporate Gym membership rate with GoodLife Fitness
Access to Perkopolis, a comprehensive corporate discount program
Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion
Tuition reimbursement program
Maternity-leave and Parental leave top up program

Our Commitment to Diversity and Inclusion:
LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.

Note:

A satisfactory vulnerable sector check (VSC) is also required.
This posting provides only a summary of the responsibilities and requirements for the position
This role may involve working day and evenings shifts (1-9PM) as needed.

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

Follow us on: LOFT I LinkedIn I Indeed l Glassdoor l Instagram l

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LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting hrteam@loftcs.org or (416) 979-1994.

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At LOFT, we value and celebrate diversity and are committed to creating an inclusive and accessible recruitment experience for all candidates. We welcome applicants from all backgrounds and are dedicated to providing equal employment opportunities. If you require any accommodations during the recruitment process, please let us know, and we will work with you to ensure you have the support you need throughout your application journey. Do you require any accommodations during the recruitment process?

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How many years of experience do you have in teaching and distributing harm reduction supplies to the unhoused population?*

Do you have a valid driver's license and access to a vehicle? (select all that apply)* A valid full G driver's licenseA valid G2 driver's license onlyA valid car insuranceA clean driver's abstractOwn a carNone of the above

This role requires working both day and evening shifts (including 1:00 PM to 9:00 PM). Are you comfortable with this arrangement?*

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