Peer Support Worker_FT-Contract

Toronto, ON, Canada

Contracted

MATCH Housing First for Encampments (HF4E)

Experienced

DATE: August 27, 2025
LOCATION: Toronto, ON – Housing First for Encampments (HF4E)
COMPENSATION: $50,409 - $59,904 range annually prorated
CONTRACT DURATION: until March 31, 2028

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

To help fulfill its mission, LOFT is hiring a Full-time Contract Peer Support Worker.

**Please note that this role may follow either a Tuesday to Saturday or Sunday to Thursday schedule, from 11:00 AM to 7:00 PM.**

Job Summary
The Peer Support Worker position is open to those whom have lived experience with mental health and/or addiction and have gone through a process of recovery. The peer mentor is responsible to use their lived experience to assist others in the recovery process and to navigate the mental health and addiction systems. This would be accomplished through a variety of activities such as group facilitation, individual support, accompaniment with appointments and structured positive relationship building.

The MATCH- Housing First for Encampments (HF4E) team will provide targeted, assertive outreach supports specifically to 40 individuals currently residing in encampments in Toronto. HF4E is a City of Toronto funded research project, in collaboration with CAMH, COTA and Na-Me-Res.

MATCH, utilizes an interdisciplinary team model and a Housing First approach to support individuals who are homeless and living with mental health, physical health and substance use challenges. The MATCH- HF4E team is comprised of a Psychiatry and Nursing provided by Inner City Health Associates (ICHA) and a Coordinator, Case Managers, Peer Support Workers, Personal Support Workers provided by LOFT.

What You Will Do

Provide one on one or group support to a number of clients experiencing homelessness living outdoors, in encampments or recently moved into housing
Establishing a supportive relationship, always
To accompany clients to various health and community appointments.
Help with goal setting, problem solving and emotional support
Work in collaboration with other program staff and community partners
Contribute to program development and implementation.
Facilitate and co-facilitate mental health/ recovery/treatment groups.
Have up-to date knowledge of local resources. Assist with referrals to support as needed.
To help ensure that clients are connecting with them and the rest of the team.
Guide clients to make choices that promote safety, wellness and recovery.
Positive role model and encouragement of others in the recovery process
Assist with group programs at various city locations
Attend training sessions and group meetings
Have regular supervision with coordinator and/ or program manager
Prepare and dismantle group/including light cleaning and trash removal

What You Bring:
Must Haves

Completion of peer training.
Experience/knowledge of mental health/ addictions systems.
Solid working knowledge of recovery principles.
Knowledge of community services and supports.
Some experience in peer support counselling.
Strong interpersonal and communication skills.
Strong ability to work independently and on a team.
Enthusiastic problem solver, positive conflict resolution and goal setting practices.
Proficient computer skills.
Flexible availability.

Nice-to-Haves

Certified in WRAP is an asset

Work Environment:
Walk up and down stairs, physically able to assist client with daily living activities, regular travel to different locations with transit and/or own vehicle, outdoor travel, lifting objects up to 50 lbs.

What We Offer

E-learning program available all year round
Starting vacation time above minimum standard
Corporate Gym membership rate with GoodLife Fitness
Access to Perkopolis, a comprehensive corporate discount program
Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion

Our Commitment to Diversity and Inclusion

LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.

Note: A satisfactory vulnerable sector check (VSC) is also required.

CLOSING DATE: September 10, 2025

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

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LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting hrteam@loftcs.org or (416) 979-1994.

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