Manager, Stewardship and Events

Toronto, ON, Canada

Full Time

Development & Communications

Experienced

DATE: November 5, 2025
CLOSING DATE: November 19, 2025
LOCATION: Toronto, ON - Development & Communications
COMPENSATION: $70,663 - $84,600 Annually Prorated
WORK TYPE: Hybrid
Job ID: 10396914

Who We Are

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving over 20,000 clients annually and providing 1,856 transitional and long-term supportive housing units last year, LOFT is one of Ontario's largest healthcare and social service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

To help fulfill its mission, LOFT is hiring a Manager, Stewardship and Events.

Job Summary

Reporting to the VP, Development & Communications, the Manager, Stewardship and Events at LOFT Community Services focuses on developing and implementing a stewardship and event strategy to strengthen long-term relationships with transformational, major gift, foundation, and corporate donors, as well as community members, and to build relationships with new prospects.

The Manager, Stewardship and Events, is a creative problem-solver passionate about building authentic, integrity-based, long-term, mutually beneficial relationships. Their work is rooted in respect, equality, accessibility, accountability, diversity and equity.

LOFT's Development & Communications team consists of 10 members who direct and manage fundraising, stewardship, public communications, and marketing across the organization. The team works within three collaborative groups: major, planned, and annual gifts; foundations and grants; and communications and marketing. Through this work, the team builds and nurtures relationships with donors, foundations, and businesses to generate funds that enable LOFT to deliver on its three strategic priorities to care passionately, be our best and lead the way, and to support program and capital needs. The department works closely with the CEO, Board of Directors, and Development Committee to ensure growth and success.

What You Will Do

Stewardship, Cultivation and Community Events

In collaboration with the VP, Development & Communications, develop a stewardship, cultivation and community event strategy to strengthen long-term relationships with transformational, major gift, foundation and corporate donors.
Oversee and implement the LOFT Community Services event strategy.
In collaboration with members of the Board of Directors, the CEO, Senior Leadership and relationship managers identify donors and prospects to engage through the events strategy.
In coordination with the VP, Development & Communications, and relationship managers, oversee event logistics, including venue selection, catering, and entertainment.
In collaboration with the Senior Manager, Communications and Marketing, create and implement event marketing and communication plans, including invitations, promotional materials, and social media campaigns.
Build and maintain strong relationships with key internal and external stakeholders.
Utilize CRM database to track invitations, RSVP’s, and after-event follow-up. Recruit, train, and manage event volunteers.
Create and maintain a multi-year calendar for events.
Track event revenue and expenses and provide regular reports.
Evaluate event results to enhance future events and increase donor, prospect and community member participation.
Manage all contracts associated with events.

Stewardship

In collaboration with the VP, Development & Communications, develop a systemized and achievable stewardship strategy to strengthen long-term relationships with transformational, major gift, foundation and corporate donors.
Oversee and implement an industry-best stewardship and recognition program and strategies, ensuring equity and maintaining the highest level of donor engagement and accountability.
In collaboration with relationship managers, create customized stewardship plans for all transformational, major gift, foundation and corporate donors. Record plans in the CRM database, mapping our annual activity and touchpoints for each donor. Collaborate with relationship managers to drive activity and ensure deadlines are met.
Develop an inventory of recognition opportunities and a calendar of activities for a variety of donor events.
Create timely and meaningful stewardship materials, including impact reports, presentation decks, and emails.
In collaboration with the Senior Manager, Communications and Marketing, write clear and compelling content for highly personalized stewardship.
Ensure stewardship plans —including recognition, benefits, and impact reporting —are compiled, communicated to relationship managers and program and finance staff, and documented for implementation.
Develop, execute, and maintain transformational major gift, foundation, donor, and sponsorship agreements.
Create and maintain donor recognition lists, ensuring online recognition is up to date and aligned with donor expectations.
Ensure adherence to all LOFT Community Services policies and contribute to the review and revision of policies, including those related to gift acceptance and naming.
Contribute to the Development & Communications department's planning and goal-setting, and track and evaluate progress against key performance indicators.
Work collaboratively with team members to develop stewardship events

What You Bring

Must Haves

Post-secondary education in development, event planning, or equivalent professional and lived experience.
5+ years of experience in development, stewardship or event planning
A certificate in fundraising, or working towards one.

Work Environment:

This role operates within a hybrid model
The position involves walking and sitting for extended periods, using office equipment and computers, and occasionally lifting and moving up to 25 pounds. The ability to work at a desk, conference table, or in various meeting configuration is also required.

What We Offer

A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability
Defined Benefits Pensions Plan
24/7 Employee Assistance Program
E-learning program available all year round
Starting vacation time above minimum standard,
Additional paid personal and paid sick days
Professional development budget available to help you nurture and shape your career
Corporate Gym membership rate with GoodLife Fitness
Access to Perkopolis, a comprehensive corporate discount program
Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion
Tuition reimbursement program
Maternity-leave and parental top up program

Our Commitment to Diversity and Inclusion

LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.

Note: A satisfactory vulnerable sector check (VSC) is also required.

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

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LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting hrteam@loftcs.org or (416) 979-1994.

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